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Mandatory 2FA Security Upgrade
Mandatory 2FA Security Upgrade

Steps to verify your phone number and perform mandatory account upgrade using two-factor authentication (2FA).

Bairave Jeyasothy avatar
Written by Bairave Jeyasothy
Updated over a week ago

From time to time, Managed reviews its user accounts and may ask you to enable two-factor authentication (2FA) to protect your account.

Step 1

If your account has been flagged for a mandatory 2fa upgrade, a pop-up appears, that cannot be bypassed. This may happen directly after logging in, or while using Managed. Select "Enable 2FA" to continue.

Note, that if you have an invalid mobile number on file, You need to contact your property manager or Managed Customer support via intercom to confirm your number. You will see the enable 2FA button disabled in this case.

Step 2

On the next screen, enter the six-digit code you receive as a text message to confirm. Note, if you did not receive your code, or if you are trying to use an expired code, you can retry after 1 minute.

Step 3

Your number is now verified and your account has been enabled for 2FA. You will be logged out and are able to log in again using your account credentials plus two-factor authentication.

That's it! Next time you log in to the Managed App, you'll be asked to enter a text message code sent to your mobile phone.

After completing this step, You can manage your 2FA settings from within your user profile.

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