Step 1

Your property manager will send you an email invitation to create an Investor Profile

Hint: if you can't find your invite, check your junk folder just in case or click here to send a new one

Step 2

Choose a secure password, confirm you have read our T&Cs, and click Next.

Troubleshooting tip: If you get an error here, your invitation has most likely expired. Reset your password to get a fresh link by clicking here

Step 3

Double-check your contact details are correct. If they need to be updated, you can do that in your profile. You will also be reminded on this screen to configure your payment settings

Step 4

Click on your property's settings tab to add your payment information.

Step 5

The first method you need to choose is where your rent is paid to. This can be any bank account. All rent received is deposited instantly into this account. Once all the fields are complete, click Add Account.

Remember: If you have multiple properties, you need to do this for each property.

and then double-check them!

Step 6

You can now choose how you pay for any property expenses. You can continue to have expenses paid from rent collected by leaving the system default of Pay via Rent. However, if you'd prefer, you can add a payment method being a credit card or bank account for all expenses. Learn more here.

Step 7

Now all you need to do is configure your personal profile by clicking your profile icon. Here you can choose how often you receive rental income, edit your notification settings and change all your contact information.

and that's it! Your investor profile is now set up. You can change/customise these settings anytime you like.


Other helpful articles: Personalise your payments, Personalise your notifications, understanding your transactions tab,

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