Step 1

Click the Transactions tab in the property profile.

Step 2

Locate the next rental payment under the Upcoming section and click Apply Credit.'

Step 3

Enter the credit amount and a detailed description then hit the Save button. This will reduce the rental amount payable for that period.

Hint: If you credit the full amount, it will mark as complete and update the tenant's paid to date. This is particularly handy if a tenant has paid to the old agency or trust account.

Other helpful articles: Remove a rental credit, Schedule a rent increase, How to terminate a lease

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