Check your inbox for any work orders! They will come from our generic email address which is n[email protected] - remember you can't email this address, it's just our way of getting the information to you.

Review the work order as it will give you information about the issue, explain how to access the property and also contain a personalised message from the Property Manager. See below the key components:

Contact the agency via phone or SMS to confirm you are available and happy to help. 

Hint: Often agencies will send a request to a couple of trades, so the faster you respond the greater your chances of securing the job.

and that's it! you now have all the info to complete this work order or quote request. Once finished, read how to finalise the job.