Step 1

Log into your Managed App profile on your mobile device. And click Inspect on the draft Ingoing you would like to commence.

Hint: You can do this on desktop too if you already have photos to upload.

Step 2

Click on the first area to get started.

Step 3

Work through each item to ensure the information is accurate and then click the checkbox to confirm. If you need to make an update to the item, you can click Add Condition to update the status, add a new description and/or add new multimedia.

Remember: You can use your mobile to dictate descriptions rather than typing out all the information.

Step 4

The app will track all outstanding items with a number indicator and a tracking bar for each area. Once all items are complete you will have the option to click Send to Tenant. You will be prompted to add a digital signature and then send to the tenant.

Step 5

The tenant will receive an email notification that they are required to complete their section of the report.

They will be required to go through all items and click Agree or Disagree. If they disagree with the agency's report, they must provide a reason and supporting multimedia. The tenant will also receive reminders from the app to complete their section.

Once the tenant's section is complete, they will be prompted to digitally sign. You will receive an email notification when the tenant has completed their section and the app will also email a copy to your owner as a PDF.

The PDF copy of the report will be stored in the property's Inspection Report list.

Other helpful articles: How to set up areas and items, Starting and managing inspections

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