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How to complete and return an Ingoing Condition Report
How to complete and return an Ingoing Condition Report

You no longer need to print the report and email back all your notes and photos. Follow these steps to complete your section digitally.

Bairave Jeyasothy avatar
Written by Bairave Jeyasothy
Updated over a week ago

Step 1

You will receive an email notification to complete the tenant section.

Hint: We recommend completing this report on a mobile device or tablet.

Step 2

Click view report on the inspection that is awaiting tenant.

Step 3

When you're ready to begin, click on the first area.

Step 4

Check each area and tick if you agree with the agency's notes and photos. Repeat this process for each item and each area.

If you disagree with the condition notes for an item, click the X and add a reason plus a photo to support your dispute.

Step 5

Once you have checked each area and item, click the Complete Report button and sign in the box.

and that's it. Your PDF copy will be permanently stored in your tenant profile.

Other helpful articles: How to complete an outgoing, how to request maintenance

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