How to accept a work order

If an agency sends you a work order directly, you need to log in and accept it by following these steps.

Bairave Jeyasothy avatar
Written by Bairave Jeyasothy
Updated over a week ago

Step 1

You will receive an email alert when you have been sent a new Work Order. You can also find work orders that have been sent directly to you on the Assigned to me tab in your tradie profile.

Hint: If you're looking for marketplace jobs, click the New Jobs tab

Step 2

The Work Order email will contain all the information you need to complete the job including the description, a link to any photos and access information (either via tenant or agency keys).

If you are free to do the work, click Review work order and log in to accept the job.

Hint: If you can't log in for whatever reason, call or SMS the property manager and let the know you're free to proceed - they can assign it to you at their end.

Step 3

Click on the job, then you can click Review and accept. If you are available, kindly decline the job so the agency knows to find another tradie.

Step 4

When you're ready to accept the work order, click Accept to tell the agency that you are proceeding with the job. This will also remove it from the marketplace so no other tradies will be able to accept it.

This job will now be moved to yo your Active jobs tab

Hot Tip: Other tradies can see these work orders and offer their services, be sure to accept them quickly so you don't miss out!

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