How the Managed Marketplace works

The Managed App Marketplace is a shared list of tradies that service all the agencies powered by the Managed App.

Bairave Jeyasothy avatar
Written by Bairave Jeyasothy
Updated over a week ago

Accessing the marketplace

We no longer have a tab for the marketplace, instead, all jobs in Managed App are automatically posted on the Managed Marketplace. Each trade can see all active jobs and offer their services to the agency.

When creating a job, Managed App will show the job to all tradies who offer that type of work within the service that area.

Remember: For privacy purposes, marketplace tradies can only see very basic job info, ie the type of work, a brief description and which agency it is attached to. They cannot see addresses, tenant/owner details, or other property specifics at this stage.

Tradies who are free can click "I'm available" to advise an agency they are in the area and ready to do the job. The agency can then review the tradie profile and assign the job should they wish to hire them.

Jobs found and completed via the Managed Marketplace attract a small lead generation fee payable by the tradie once the job is finished.

Tradie Profiles

Our marketplace allows a tradie to create a profile and offer their services to all agencies powered by the Managed App.

Once a trade creates a profile they can log in to manage their contact details, business information, service area, current jobs, insurance information and payment settings. The service area is powered by Google and ensures that a tradie will only show on jobs when the property is within this area.

There are several statistics visible to property managers including agency badges, how many jobs the tradie has done on the platform, their recommendations and their acceptance rating.

If a tradie you would like to use is not in the marketplace, you can add them from your Preferred Tradies tab.

To add new trades, click on the Preferred Tradies tab and then click Invite a tradie.

Service Providers

Some creditors are exempt from marketplace and tradie fees for example companies that provide compliance services such as Detector Inspector - we call these creditors Service Providers. If you need to pay a Service Provider, you add their details the same way you add a tradie, then simply create a support ticket to have them linked to your profile without fees.

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