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Managed App for Tenants
Managed App for Tenants
The 'How to Managed' Guide for Tenants
14 articles in this collection
Written by
Thom Richards
Getting Started
Managed App for Tenants
Here is what you need to know if your agency is moving to the Managed App
Written by
Thom Richards
Updated over a week ago
Setting up your Tenant Profile
Setting up your Tenant Profile is easy with Managed. Follow the below steps to get started.
Written by
Thom Richards
Updated over a week ago
Adjust your notification settings | Tenants
You can opt out of certain automated communications by updating your notification settings.
Written by
Thom Richards
Updated over a week ago
Making payments with the app
How do I change my payment settings?
If you want to use another account or payment method, simply update your payment settings in the app by following these steps
Written by
Thom Richards
Updated over a week ago
How do I pay my deposit?
You have been approved for a new property. Secure it quickly by paying the deposit in Managed
Written by
Thom Richards
Updated over a week ago
How do I pay invoices
If you receive a notification to pay an invoice (eg water usage), follow these steps to pay via the app
Written by
Thom Richards
Updated over a week ago
When will my Direct Debit be actioned?
If you have a direct debit set up, money will automatically come out of your account just before the due date.
Written by
Thom Richards
Updated over a week ago
How to chat with your Property Manager
You can chat with your Property Manager within any existing task, or if you have a new request, simply create it within your profile.
Written by
Thom Richards
Updated over a week ago
My Direct Debit bounced, what do I do next?
If you had insufficient funds or accidentally entered the wrong bank account and your DD failed, follow these steps
Written by
Thom Richards
Updated over a week ago
How do I delete payment methods?
You can rectify outdated or incorrect payment methods by following these steps.
Written by
Thom Richards
Updated over a week ago
Your Live Ledger
Understanding your Transaction History
The Transactions tab is a real time log of all payments you have made and can be accessed any time, anywhere.
Written by
Thom Richards
Updated over a week ago
Requesting Maintenance
How do I request repairs or maintenance?
Help your Property Manager action your request as quickly as possible by lodging all repairs and maintenance requests in the app.
Written by
Thom Richards
Updated over a week ago
Completing Condition Reports
How to complete and return an Ingoing Condition Report
You no longer need to print the report and email back all your notes and photos. Follow these steps to complete your section digitally.
Written by
Thom Richards
Updated over a week ago
How to complete and return an Outgoing Condition Report
You can review and add notes to the Outgoing Report by following these steps.
Written by
Thom Richards
Updated over a week ago