Managed App for Property Managers

The 'How to Managed' Guide for Property Managers

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79 articles in this collection
Written by Thom Richards
Leases (Intermediate)

How to add lease information (Property Manager)

You can add a lease by following these simple steps.
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Updated over a week ago

How to edit lease dates (Property Manager)

You can update lease start and lease end dates
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Updated over a week ago

Add an upcoming tenancy (Property Manager)

If you're wanting to take a deposit on a property and the outgoing tenant has not vacated, follow these steps.
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Updated over a week ago

How to activate a lease (Property Manager)

To start processing rental payments you will need to activate the lease. Do this only after a Tenancy Agreement is signed and bond is paid.
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Updated over a week ago

Collecting letting and renewal fees (Property Manager)

You can automatically charge your letting fees, lease renewal or other agency bills when activating a new lease.
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Updated over a week ago

How to integrate with FLK IT OVER (Property Manager)

Managed App has integrated with FLK IT OVER so your agency can save time when creating lease agreements.
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Updated over a week ago

Changing the Frequency of Lease/Rent Payments (Property Manager)

If your tenant wants to change their rental payment frequency, you can set a new lease for them.
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Updated over a week ago

How do I schedule a rent increase or review? (Property Manager)

Have you issued a rent increase or need to review the rent? You can schedule the change in Managed by following these steps.
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Updated over a week ago

How to terminate a lease on Managed (Property Manager)

When it comes time for a tenant to move out, follow these simple steps to terminate the lease and finalise the bond.
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Updated over a week ago
Managed Inspect (Intermediate)

How to set up areas and items (Property Manager)

To start generating reports, you need to build out the property's rooms, areas and items
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Updated over a week ago

Making edits between inspections (Property Manager)

You can make edits to the property's condition between reports. This was you have up-to-date notes when you complete the next inspection.
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Updated over a week ago

Starting and managing inspections (Property Manager)

You can plan, schedule and commence inspections from your Action Centre
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Updated over a week ago

How to complete an Ingoing Report (Property Manager)

When your tenant first moves in, you can now complete their ingoing inspection digitally.
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Updated over a week ago

How to complete a Routine Inspection (Property Manager)

When a routine inspection is due, follow these steps to seamlessly generate a report for your owner
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Updated over a week ago

How to complete an Outgoing Report (Property Manager)

When your tenant vacates, follow these steps to complete the outgoing report.
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Updated over a week ago

How to schedule a routine inspection in NSW, VIC or WA (Property Manager)

Your routine inspections are automatically created for you, you just need to schedule them.
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Updated over a week ago

How to schedule a routine inspection in QLD (Property Manager)

Your routine inspections are automatically created for you, you just need to schedule them.
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Updated over a week ago
Managed Maintenance (Intermediate)

How maintenance requests are lodged

Maintenance requests can be lodged by tenants, owners or PMs and will be added to the Action Centre.
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Updated over a week ago

How the Managed Marketplace works

The Managed App Marketplace is a shared list of tradies that service all the agencies powered by the Managed App.
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Updated over a week ago

Actioning maintenance requests

When a maintenance request is lodged, it appears in your Action Centre ready for you to commence the workflow.
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Updated over a week ago

Sending a work order to a tradie

You can send Work Orders to a tradie straight from the maintenance request in your action centre.
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Requesting quotes from tradies

You can request, manage and approve quotes from the maintenance request in your action centre.
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Updated over a week ago

Managing and approving quotes

You can manage all your quotes and even prompt your owner to review them from within a job.
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Updated over a week ago

Completing jobs and paying a tradie

You can pay tradies directly from the maintenance task and once the payment is complete, the request will close itself automatically.
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Updated over a week ago

How to refund a tradie

Sometimes you might need to refund a tradie the Managed app Fee they were charged. Here's the fast way to do it,
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Updated over a week ago
Payments and the Wallet (Advanced)

How to enable EFT payments for a tenant

If your tenant would like to pay via bank transfer, you can generate a unique BSB and Account Number for them to pay their wallet.
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Updated over a week ago

How do I add my owner's bank details?

If one of your owners does not have access to internet/email, then you can add their bank details on their behalf by following these steps.
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Updated over a week ago

How EOFY works on Managed App

Managed App automates income and expenditure statements for your owners
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Updated over a week ago

How to change an owner's payout frequency

Owners can choose when their rental income is paid to their account by simply updating their disbursement settings.
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Updated over a week ago

How to remove tradie fees

If you need to pay a maintenance invoice in full, you can have the tradie fee portion paid by the agency.
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Updated over a week ago

How payments work in the Managed App

The Managed App is the only fully-automated payment that eliminates the need for a trust account.
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Updated over a week ago

Owner FAQs about how payments work

Your owners have a lot more control over their payments and cashflow with our app. Here are some FAQs to help explain the major benefits
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Understanding the transactions tab

The Transactions tab is a chronological log of all payments (credits and debits) for a property that can be accessed any time, anywhere.
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How to generate an owner statement

Each property has a Live Statement which is a real time report for all income and expenditure.
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Updated over a week ago

Smart Wallet

If your owner prefers to pay their expenses from rental income rather than a credit card, they can utilise the Smart Wallet.
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Updated over a week ago

Understanding wallet reconciliations

Learn how our app automatically reconciles wallet amounts to rent or bills.
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Updated over a week ago

Requesting a tenant deposit

Your tenants can pay their deposit to secure a property via the app.
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Updated over a week ago

How do I give a rental credit?

Do you need to add a credit or change a rental amount? Follow these simple steps.
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Updated over a week ago

Tenant Pay-in reports

Often tenants make part payments or transfer odd amounts into their wallet. You can now see a pay-in history.
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Updated over a week ago

Using your trust account with Managed App

We're all about flexibility and sometimes you need to accept payments from 3rd parties that might not use BPAY, Direct Debit or Credit Card.
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Updated over a week ago

Part payments and tenant wallet balance

You cannot partially pay an upcoming payment. Follow these steps to reconcile an odd amount by tweaking the upcoming amount
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Updated over a week ago

How to generate a tenant ledger

Tenants can access their ledger in their profile but if you need a copy, you can find it here...
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Updated over a week ago

How to remove a credit or payment

You can remove a rental credit or a payment on the transations tab.
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Updated over a week ago

How to pay a tradie

One a job has been completed, you can pay a tradie on the spot. Here's how.
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Updated over a week ago

How agency fees are processed

All the different fees your agency collects are entered in the property profile and processed via the app
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Written by Thom Richards
Updated over a week ago