Managed App for Property Managers

The 'How to Managed' Guide for Property Managers

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60 articles in this collection
Written by Thom Richards
Managing Properties & Tenancies

How to manage your lease renewals

The app will automatically remind you before a lease expires. Here's how to best manage the process.
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Written by Thom Richards
Updated over a week ago

How to set gained and lost reasons

To help understand growth trends, you can nominate reasons for adding or archiving a property.
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Updated over a week ago

How to delete/remove other owners and tenants

You can remove secondary or 'other' owners and tenant profiles by following these steps.
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Written by Thom Richards
Updated over a week ago

Owner welcome template

If you would like to give your owners a warm intro to our functionality, please send the below template before you send their invitations.
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Written by Thom Richards
Updated over a week ago

Changing the Frequency of Lease/Rent Payments

If your tenant wants to change their rental payment frequency, you can set a new lease for them.
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Updated over a week ago

Requesting a tenant deposit

Your tenants can pay their deposit to secure a property via the app.
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Written by Thom Richards
Updated over a week ago

Configure the lease

You can configure a lease by adding automation for key tasks, inviting other tenants and also attaching documents.
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Written by Thom Richards
Updated over a week ago

Managing your portfolio's Arrears

If your tenant's rental payment becomes overdue, they are flagged by the system as being in arrears
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Written by Thom Richards
Updated over a week ago

How to schedule a routine inspection (NSW, VIC, WA)

Your routine inspections are automatically created for you, you just need to schedule them.
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Written by Thom Richards
Updated over a week ago

How to schedule a routine inspection (QLD)

Your routine inspections are automatically created for you, you just need to schedule them.
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Written by Thom Richards
Updated over a week ago

How do I schedule a rent increase or review?

Have you issued a rent increase or need to review the rent? You can schedule the change in Managed by following these steps.
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Updated over a week ago

I need to disburse a part payment

If you tenant has paid part of their rent, you can still disburse these funds using our rent adjustment tool.
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Updated over a week ago

How do I give a rental credit?

Do you need to add a credit or change a rental amount? Follow these simple steps.
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Updated over a week ago

How to remove a credit or payment

You can remove a rental credit or a payment on the transations tab.
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Written by Thom Richards
Updated over a week ago

How to edit lease dates

You can update lease start and lease end dates
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Updated over a week ago

How to terminate a lease on Managed

When it comes time for a tenant to move out, follow these simple steps to terminate the lease and finalise the bond.
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Written by Thom Richards
Updated over a week ago

Add an upcoming tenancy

If you're wanting to take a deposit on a property and the outgoing tenant has not vacated, follow these steps.
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Written by Thom Richards
Updated over a week ago

How do I archive a property?

You can archive an inactive property by following these steps.
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Written by Thom Richards
Updated over a week ago

How to add a commercial property

We do not offer a full module yet however you can add your commercial properties by following these steps and completing some tasks offline.
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Written by Thom Richards
Updated over a week ago
Payments and the Wallet

Understanding wallet reconciliations

Learn how our app automatically reconciles wallet amounts to rent or bills.
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Written by Thom Richards
Updated over a week ago

How payments work in the Managed App

The Managed App is the only fully-automated payment that eliminates the need for a trust account.
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Written by Thom Richards
Updated over a week ago

Owner FAQs about how payments work

Your owners have a lot more control over their payments and cashflow with our app. Here are some FAQs to help explain the major benefits
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Written by Thom Richards
Updated over a week ago

Smart Wallet

If your owner prefers to pay their expenses from rental income rather than a credit card, they can utilise the Smart Wallet.
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Written by Thom Richards
Updated over a week ago

Understanding the transactions tab

The Transactions tab is a chronological log of all payments (credits and debits) for a property that can be accessed any time, anywhere.
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Written by Thom Richards
Updated over a week ago

How to generate an owner statement

Each property has a Live Statement which is a real time report for all income and expenditure.
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Written by Thom Richards
Updated over a week ago

How to generate a tenant ledger

Tenants can access their ledger in their profile but if you need a copy, you can find it here...
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Written by Thom Richards
Updated over a week ago

How to pay a BPAY bill

If you pay expenses on behalf of a landlord, chances are you have to pay their bills via BPAY. This is how to process them.
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Written by Thom Richards
Updated over a week ago

How to pay a tradie

One a job has been completed, you can pay a tradie on the spot. Here's how.
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Written by Thom Richards
Updated over a week ago

How to send an invoice to a tenant

If you have an invoice payable by the tenant, follow these steps.
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Written by Thom Richards
Updated over a week ago

How agency fees are processed

All the different fees your agency collects are entered in the property profile and processed via the app
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Written by Thom Richards
Updated over a week ago

How do I add/update agency fees?

Management fees, Letting/renewal fees and other charges are set in the Property Profile and auto-created for you
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Written by Thom Richards
Updated over a week ago

Adding a bill for your agency to pay

If you need the agency to make a payment to an owner, tenant or creditor follow these simple steps
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Written by Thom Richards
Updated over a week ago