Managed App for Property Managers

The 'How to Managed' Guide for Property Managers

Thom Richards avatar
74 articles in this collection
Written by Thom Richards
Leases (Intermediate)

Collecting letting and renewal fees

You can automatically charge your letting fees, lease renewal or other agency bills when activating a new lease.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to swap primary tenants

Follow these steps to add a new primary tenant on lease
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to integrate with FLK IT OVER

Managed App has integrated with FLK IT OVER so your agency can save time when creating lease agreements.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Create a lease

You can create a lease by following these simple steps.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to edit lease dates

You can update lease start and lease end dates
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to manage your lease renewals

The app will automatically remind you before a lease expires. Here's how to best manage the process.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Changing the Frequency of Lease/Rent Payments

If your tenant wants to change their rental payment frequency, you can set a new lease for them.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How do I schedule a rent increase or review?

Have you issued a rent increase or need to review the rent? You can schedule the change in Managed by following these steps.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to terminate a lease on Managed

When it comes time for a tenant to move out, follow these simple steps to terminate the lease and finalise the bond.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Add an upcoming tenancy

If you're wanting to take a deposit on a property and the outgoing tenant has not vacated, follow these steps.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Activate!

To start processing rental payments you will need to activate the lease. Do this only after a Tenancy Agreement is signed and bond is paid.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago
Managed Maintenance (Intermediate)

How maintenance requests are lodged

Maintenance requests can be lodged by tenants, owners or PMs and will be added to the Action Centre.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How the Managed Marketplace works

The Managed App Marketplace is a shared list of tradies that service all the agencies powered by the Managed App.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Actioning maintenance requests

When a maintenance request is lodged, it appears in your Action Centre ready for you to commence the workflow.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Sending a work order to a tradie

You can send Work Orders to a tradie straight from the maintenance request in your action centre.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Requesting quotes from tradies

You can request, manage and approve quotes from the maintenance request in your action centre.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Managing and approving quotes

You can manage all your quotes and even prompt your owner to review them from within a job.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Completing jobs and paying a tradie

You can pay tradies directly from the maintenance task and once the payment is complete, the request will close itself automatically.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to refund a tradie

Sometimes you might need to refund a tradie the Managed app Fee they were charged. Here's the fast way to do it,
Thom Richards avatar
Written by Thom Richards
Updated over a week ago
Payments and the Wallet (Advanced)

How to change an owner's payout frequency

Owners can choose when their rental income is paid to their account by simply updating their disbursement settings.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to remove tradie fees

If you need to pay a maintenance invoice in full, you can have the tradie fee portion paid by the agency.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How payments work in the Managed App

The Managed App is the only fully-automated payment that eliminates the need for a trust account.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Owner FAQs about how payments work

Your owners have a lot more control over their payments and cashflow with our app. Here are some FAQs to help explain the major benefits
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Understanding the transactions tab

The Transactions tab is a chronological log of all payments (credits and debits) for a property that can be accessed any time, anywhere.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to generate an owner statement

Each property has a Live Statement which is a real time report for all income and expenditure.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Smart Wallet

If your owner prefers to pay their expenses from rental income rather than a credit card, they can utilise the Smart Wallet.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Understanding wallet reconciliations

Learn how our app automatically reconciles wallet amounts to rent or bills.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Requesting a tenant deposit

Your tenants can pay their deposit to secure a property via the app.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How do I give a rental credit?

Do you need to add a credit or change a rental amount? Follow these simple steps.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Tenant BPAY-in reports

Often tenants make part payments or transfer odd amounts into their wallet. You can now see a pay-in history.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Using your trust account with Managed App

We're all about flexibility and sometimes you need to accept payments from 3rd parties that might not use BPAY, Direct Debit or Credit Card.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

Part payments and tenant wallet balance

You cannot partially pay an upcoming payment. Follow these steps to reconcile an odd amount by tweaking the upcoming amount
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to generate a tenant ledger

Tenants can access their ledger in their profile but if you need a copy, you can find it here...
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to remove a credit or payment

You can remove a rental credit or a payment on the transations tab.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How to pay a tradie

One a job has been completed, you can pay a tradie on the spot. Here's how.
Thom Richards avatar
Written by Thom Richards
Updated over a week ago

How agency fees are processed

All the different fees your agency collects are entered in the property profile and processed via the app
Thom Richards avatar
Written by Thom Richards
Updated over a week ago