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Updates, support & troubleshooting
Updates, support & troubleshooting
Some tricks to help you troubleshoot some common questions
15 articles in this collection
Written by
Thom Richards
Training
Q&A Sessions
We host 2 Q&A sessions each week to help you get the most out of your Managed App profile.
Written by
Thom Richards
Updated over a week ago
Agency Training Sessions
All ned agencies have access to our Managed App Training Sessions.
Written by
Thom Richards
Updated over a week ago
Support
How Managed App support works
Our online support team is available should you get stuck while using the Managed App
Written by
Thom Richards
Updated over a week ago
Release Notes
Managed App Release Notes
You will get our big feature updates via email, however our smaller changes and tweaks will be found here.
Written by
Thom Richards
Updated over a week ago
Logging In
An invitation was not received or isn't working!
For security reasons, invitations to users need to expire after a day or so. Here's how to request a new one.
Written by
Thom Richards
Updated over a week ago
Logging out / Logging in with another profile
Follow these instructions if you're wanting to log out of the app, or log in as another user.
Written by
Thom Richards
Updated over a week ago
How to add Managed to your iPhone
Want to have Managed appear on your app list? Follow these simple steps.
Written by
Thom Richards
Updated over a week ago
Two-Factor Authentication (2FA)
We're all about security here at Managed App. 2FA is a great way to protect your profile and data so we highly recommend you turn it on.
Written by
Thom Richards
Updated over a week ago
How to add Managed to your Android
Want to have Managed appear on your app list? Follow these simple steps.
Written by
Thom Richards
Updated over a week ago
Payments
Transaction processing times
The time taken to complete a transaction depends on which bank is involved, the time the transaction was made and the payment method used.
Written by
Thom Richards
Updated over a week ago
My tenant says they have paid rent by I cant see it!
If a property is marked as in arrears but the tenant says they have paid their rent, you will need to check these things
Written by
Thom Richards
Updated over a week ago
My tenant paid in advance
If your tenant has paid rent in advance, you need to let support know to they can match the funds for you.
Written by
Thom Richards
Updated over a week ago
Privacy & Security
System Security & Data Privacy
If you're wondering about what makes Managed App so secure and how we handle and protect data privacy, this is the place.
Written by
Thom Richards
Updated over a week ago
Further Data & Security Protocols
More information about our system data and security
Written by
Thom Richards
Updated over a week ago
Data Recovery
System Data
Written by
Thom Richards
Updated over a week ago