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Accessing and reading property statements
Accessing and reading property statements

Your statement is a monthly summary of all property transactions

Bairave Jeyasothy avatar
Written by Bairave Jeyasothy
Updated over a week ago

Intro

Your property statement will give you a complete monthly summary of all transactions that occurred for your property. Statements are sent via email on the 1st of every month, however, you can also access them in your owner profile at any time.

Step 1

Click your property, then the Reports tab to see all statements.

Step 2

Download the month you would like to view by clicking PDF or CSV.

Step 3

Review your statement.

Each monthly statement has a summary of money in (ie rental income or credits to you), money out (your property expenses), money withheld (kept in your property wallet for scheduled expenses*) and what your received (the amount paid to your account for this month).

*Remember that if you don't want funds withheld, you can always add a payment method for your expenses.

The statement will also show a breakdown of all transactions during the month. Money in will be highlighted as green ie if your tenant paid rent this will be income and classed as Money In.

You can see the date each payment was made, what it was for, and the amount.

If you would like to view copies of your invoices, you will be able to click on each PDF to view the original invoice your agency uploaded and paid for you.

Finally, you can see all the amounts paid to your bank account in the payout section. This shows the amount, the date, and the bank it was paid to. If you want to change your payout frequency, you can do that from your Settings tab.

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