Internal notes are a great way of noting any requests or information for the property, lease, owner or tenant.

Internal notes can only be viewed by your Property Management team. Owners & tenants can not see these notes.

Click on the Property, then click Edit on the Fees & Authorities section.

Add relevant notes to the Internal Notes section and click Save.

You can also add a Banner Alert, this will pop up on the Property home page each time it is clicked.

Click on the Lease tab, then scroll down to Internal Notes and click Add note.

The steps for both owner & tenant are the same.

Please click either the owner or tenant name.

Click Edit on the user.

Enter the notes in Agency Notes and click Save.