If your primary tenant is moving out, it is important to follow these steps to ensure that the process is completed correctly. This will ensure that the tenancy ledgers and payment details are accurate and separate for the new primary tenant.
Step 1: Update the Termination Date
The first step is to enter the termination date on the existing lease as the paid to date. You can find the paid-to-date listed on the Lease tab. If you need assistance finding this information, please refer to this article: Adding & Activating Leases
Step 2: Add a New Lease
Next, enter a new lease and make sure to add the new tenant as the primary tenant. Please note that the first payment date for the new lease will be the tenant's paid to date + 1. For example, if the tenant has already paid until March 5th, the first payment date will be March 6th.
If you need further assistance with this step, please refer to this article: Adding & Activating Leases
Step 3: Activate the New Lease
Finally, activate the new lease and provide the tenant with their new payment details. This will ensure that the tenancy ledgers and payment details accurately reflect the situation.
